Inquiry
- Inquiry
- OUR OPENING HOURS
- Open from Monday to Friday - 10 a.m to 6p.m (Japan Time)
- We are closed on Saturdays, Sundays and all national holidays
- New year’s holiday Closing dates / Dec. 29th – Jan. 4th
- If you want to make an inquiry, please read the notes carefully and send the following information.
- Device name :
- Your Name:
- User ID:
- App Name :
- App Version:
- Message:
- Date of occurrence:
- Notes
- (1)
- It may take time for us to respond to some inquiries as we need to verify facts and situations carefully. Thank you for understanding in advance.
- (2)
- Our response is not based by the time we receive the inquiry. We prioritize the most important ones.
- Even if we are urged by our customers, we won't respond quickly, it still depends on the relevance of each inquiry.
- (3)
- We don't allow third party inquiries. We only respond directly to the involved customers.
- (4)
- Please do not use emoticons in your message as it may cause vagueness and may lead to misunderstanding.
- Please accept our domain specification @hodge-podge-games.com. in advance so we can send you e-mails.
- (5)
- We don't accept telephone inquiries. Please make sure you inquire using e-mail.